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Customer Reviews.

service

5

Just satisfied with it all and they fixed my horn which was stuck ??

08 December 2017

service

4

As above.

08 December 2017

service

5

The Service manager handled it effectively.

07 December 2017

service

2

No one to meet me in the morning or evening - no opportunity to discuss. Whilst they did advise me of the rear brake pads (I informed I had booked in the next week) they didn't advise they were critical at 0mm!

06 December 2017

service

5

Professional and high quality services, focus on customer care.

05 December 2017

service

5

Level or service and quickness of returning my vehicle

05 December 2017

service

5

Honest advice

01 December 2017

service

2.5

Staff friendly, welcoming and efficient, though ‘service required’ and ‘break fluid’ still flashing on dashboard afterwards which meant there was doubt if the work had actually been done and requires an inconvenient return to garage to put it right.

28 November 2017

service

5

Service booked and delivered on time as promised

24 November 2017

service

5

As above - Excellent service, keeping customer informed of progress and results, and very friendly and service minded staff. Plus very helpful and don't stop until solution is found. Bravo!

24 November 2017

service

3.5

The service while I waited took 30 minutes longer than booked and I was misinformed about the reason for the slight delay.

21 November 2017

sales

5

Sales staff very professional and know what they are talking about

21 November 2017

service

4

Good information given throughout the day.

18 November 2017

sales

5

Car arrived in time and great service throughout

18 November 2017

sales

5

My wife is happy and loves driving the car everyday

18 November 2017

service

5

From’the waiting area to the service representative to the perfect timing.... everything was excellent

17 November 2017

sales

4

not completely satisfied, see below

17 November 2017

sales

5

See above.

16 November 2017

service

1

I was misinformed regarding the price of the car that I wished to purchase, and found that it was cheaper online.

14 November 2017

service

1

No difference.

11 November 2017

service

5

Nothing is to much trouble for the staff and they are very polite

10 November 2017

sales

5

Max Millard and the team at Berry Chiswick were a pleasure to deal with. Max was very professional, yet polite and friendly, and patiently went through all the options with me to ensure I had exactly the right mini to meet my requirements.

06 November 2017

service

5

Very informative and helpful

04 November 2017

service

5

Quick , eficient

02 November 2017

service

4

The first time I drove the car the tyre warning lights cane on ! I rang Cameron and he said to reset the system. I did this and they were fine but would be great for this to be sorted before the car leaves next time .

31 October 2017

service

4

All straightforward so nothing to query. Nothing to add

31 October 2017

service

5

Very good. Excellent service from the advisor who kept me in touch with everything.

31 October 2017

service

5

very professional service

24 October 2017

service

5

Reliable on time and friendly support staff

24 October 2017

service

5

It was collected and returned fullybservices within a day..excellent condition.

24 October 2017

sales

5

Neil was helpful and enthusiastic and took the time to go through all the features in the car.

24 October 2017

service

5

Process was thoroughly explained at every stage, I was given options and kept in the know through out. The car came back when I was told it would and it was cleaned and cared for.

24 October 2017

service

5

Simple job, properly executed, clean car returned. What's not to like?

23 October 2017

service

5

Car was left shining and clean and all elements fixed that had worn down

23 October 2017

service

5

Completely happy.

23 October 2017

sales

5

Max was terrific. Professional and friendly

21 October 2017

service

5

I had few service with BMW, I always satisfied with service that I had. Perfect

20 October 2017

sales

5

Staff attitude and customer service was excellent. Premises were clean and tidy. All staff (inc. those in workshop) were very professional.

20 October 2017

service

5

Good communications and efficient service

20 October 2017

service

5

Did not wait long

20 October 2017

sales

5

Excellent service, nice people and always very helpful.

20 October 2017

sales

5

Ditto

19 October 2017

service

5

Knowledgeable staff. Cameron the service manager knows his JCW’s!

17 October 2017

service

3

Good Customer Service-But Tyre Pressures were Uneven

17 October 2017

sales

5

Again, your staff were very accommodating and knowledgeable

16 October 2017

service

4

Didn't get any feedback about the car in general beyond the MOT.

16 October 2017

service

4

I was kept informed and the car was beautifully cleaned

15 October 2017

service

5

Bcause I am

15 October 2017

service

5

Simple engine oil service dealt with efficiently.

13 October 2017

service

5

Cameron was excellent , keeping me constantly up to date on progress and insisting that we take a replacement vehicle